Location: Head Office in Langley, BC
Employment status: Permanent Full-time
Reporting to: Chief Financial Officer
Closing Date: Open until filled
Start Date: November 2023

WHO WE ARE

Since 1983, Focus on the Family has offered help and encouragement to millions of families as they build their lives on the foundation of Jesus Christ. We work hard to respond to the many real issues families face today by providing sound and practical guidance based on Christian principles. Our vision is to see every family transformed by love, vibrant in faith and enduring in hope. Learn more at www.focusonthefamily.ca

ABOUT THE POSITION

We are seeking an experienced and dynamic IT Director to lead, modernize and maintain our non-profit organization’s infrastructure. The Director of IT & Digital Media will be responsible for managing all aspects of our hardware, software, web and mobile app development and IT infrastructure needs; as well as lead a hybrid team of five individuals. The ideal candidate will have a proven track record of modernizing IT systems, enhancing cybersecurity measures and optimizing technology resources to support our mission, goals and strategic plan.

Your responsibilities will include:

Strategic Planning & Leadership;

• Develop and implement a comprehensive IT strategy aligned with the organization’s goals and objectives
• Provide visionary leadership, guidance and direction to the IT team

IT Infrastructure Management;

• Oversee the management, maintenance and enhancement of the organization’s IT infrastructure, including servers, networks and communication systems
• Identify opportunities to upgrade or replace outdated hardware and software components

Software and Application Management;

• Manage software lifecycle, including acquisition, deployment, updates and licensing compliance
• Evaluate, recommend and implement software solutions that improve efficiency and productivity across departments

Web and Mobile App Development;

• Lead the planning, development and maintenance of the organization’s websites, and web and mobile applications
• Ensure user-friendly, responsive and visually appealing web experiences for our stakeholders

Cybersecurity and Data Protection;

• Implement and maintain robust cybersecurity measures to protect sensitive data and ensure compliance with relevant regulations
• Develop and oversee disaster recovery and business continuity plans

Vendor Management;

• Collaborate with external vendors and service providers to ensure seamless delivery of IT services
• Negotiate contracts, manage vendor relationships and monitor service levels

Team Management and Development;

• Build and lead a high performing IT team, fostering a culture of collaboration, innovation and continuous improvement
• Provide mentorship, training and professional development opportunities for team members

Budgeting and Resource Allocation;

• Develop and manage the IT budget, optimizing resource allocation to meet organizational needs
• Ensure cost-effective procurement of hardware, software and IT services

Technology Trends and Innovation;

• Stay current with industry trends and emerging technologies relevant to the non-profit sector
• Identify opportunities for technology innovation to advance the organization’s mission and vision

Qualifications and Skills

• A Bachelor degree in information technology, Computer Science or a related field
• Relevant certifications (e.g. CISSP, PMP, AWS) a definite plus
• 7 – 10 years proven experience in IT leadership roles, including IT infrastructure management, software development and team management
• Strong understanding of cybersecurity best practices and data protection regulations
• Demonstrated experience in project management and implementing technology solutions
• Proficiency in web development languages, frameworks and content management systems
• Excellent communication, interpersonal, teambuilding and leadership skills
• Ability to collaborate with cross-functional teams and adapt to the needs of a non-profit environment
• Experience with Oracle NetSuite and Hubspot considered an asset

Success in this position is dependent upon strong oral and written communication skills and the ability to work independently and as part of a team. This position requires a strong ability to deliver on goals and responsibilities and also be a forward thinker. Above all, you must be a consistent witness for Jesus Christ, and maintain a courteous, Christ-like attitude in all your dealings with people and adhere to our Christian Foundations and Standards.